Plans & modules

ZenhCare is modular, and which modules your hospital can use is set by its subscription plan — Starter, Growth, or Enterprise. Higher plans unlock more modules. Only one feature, Telemedicine, sits outside the plans — it's a separate add-on you can buy on top of any plan.

What each plan includes

Module	Starter	Growth	Enterprise
Clinical — patients, doctors, appointments, OPD, prescriptions	✓	✓	✓
Support — help desk & tickets	✓	✓	✓
Lab — orders, samples, results, reports	—	✓	✓
Pharmacy — catalogue, stock, purchasing, dispensing	—	✓	✓
OT — operating-theatre rooms & scheduling	—	✓	✓
IPD — wards, beds, inpatient bills, discharge	—	✓	✓
Administration — org settings, compliance, branding	—	✓	✓
Finance — expenses, payouts, P&L, claims, assets	—	—	✓
HRM — staff logins, roles, shifts, attendance, payroll	—	—	✓
Analytics — cross-module dashboards & reports	—	—	✓
Telemedicine — online consultations	add-on	add-on	add-on

In short: Starter is core clinical work plus support; Growth adds the lab, pharmacy, OT, IPD and administration; Enterprise adds finance, HRM and analytics — every core module. These are plan tiers, not à-la-carte purchases — you move up a plan to unlock more.

Always on, every plan

Two things never depend on your plan:

Invoicing. Every billable action raises an invoice you can collect against from the inline invoice chip — even on Starter, with no Finance module. The Finance module adds the back-office machinery (expenses, payouts, P&L); it doesn't own collecting a bill. See Billing.
Support. The help desk ships with every plan.

How gating shows up

If your plan doesn't include a module, you simply don't see it:

On the Module Hub (a hospital administrator's landing screen), a module your plan doesn't include shows a Locked badge and "Upgrade to access" instead of opening.
Inside a module, a feature your plan doesn't include just isn't in the sidebar. So if a colleague's screen has an IPD or Pharmacy menu and yours doesn't, their hospital is on a plan that includes it and yours isn't — nothing is broken.

The two reasons a menu item is missing

Either your plan doesn't include that module (this page), or your role lacks the permission (Roles). If a whole module (e.g. Finance, IPD) is absent it's usually the plan; if it's one action inside a module you can otherwise see, it's usually the role.

Telemedicine — the one add-on

Everything else is bundled into a plan; Telemedicine is the exception. It's an add-on bought separately from the Marketplace (the store link in the Module Hub header), and it's available to a hospital or an independent private doctor. It unlocks online video consultations. See For doctors → Telemedicine.

Upgrading & the Marketplace

Your available modules are set by your hospital's subscription plan, managed with ZenhCare. To switch a module on, your hospital moves up a plan (Starter → Growth → Enterprise); to add Telemedicine, an administrator buys it from the Marketplace. Both are administrator + subscription decisions — if you need something switched on, ask your hospital administrator.

A note on HRM

HRM (an Enterprise module) is the one that turns a single-admin hospital into a team: it's where individual staff logins, roles, shifts, attendance and payroll are managed. Everything about who-can-do-what starts there — see Roles and Workforce.