Administration

Administration contains organization-wide settings. Changes can affect documents, access rules, branches, compliance tracking, facilities, and future records.

Hospital Profile

  • Purpose: Maintain the identity and capabilities used across the hospital.
  • Fields: Hospital Name, Hospital Type, Registration Number (read-only after setup), Established Year, Official Email, Main Phone, Emergency Phone, Fax, Website, profile description, bed capacity, specialties, facilities, address, and 24/7 or weekday/weekend operating hours.
  • Hospital type options: Private, Government, Semi-Private, Specialty, Clinic, and Diagnostic Centre.
  • Facilities include: Emergency Room, ICU, Operation Theater, Laboratory, Pharmacy, Radiology, Blood Bank, Ambulance, Parking, Cafeteria, Wi‑Fi, Air Conditioning, and Generator Backup.
  • After saving: Updated details are used in administration, patient communication, invoices, and other branded records.

Branding

  • Fields: Primary Color, Secondary Color, Logo URL, Favicon URL, Email Header HTML, and Email Footer HTML.
  • Use: Choose stable colors, enter hosted image links and optional short email snippets, then save.
  • After saving: The updated identity is used by supported navigation, emails, and documents.

Multi-Branch

  • Add/Edit fields: Branch Name, Phone, Email, Street, City, State/Division, ZIP Code, Country, Branch Active, and Set as Main Branch.
  • After saving: Active branches appear in the branch network and relevant selectors. Setting a main branch makes it the default administration/branding context. Inactive branches remain in history but are removed from new routing.

Access & Security

  • Review active sessions and recent authentication events.
  • End this session signs that session out. Sign out of all devices ends all active sessions for the hospital after confirmation.
  • Failed sign-ins, successful sign-ins, and lockouts appear in recent activity when available.

Compliance & Licensing

  • Create record fields: Title, Category, License/Certificate Number, Issuing Authority, Holder/Subject Name, Issue Date, optional Expiry Date, and Notes.
  • Documents: After creating a record, upload supporting files. Open/download or remove files as permitted.
  • Actions: Mark verified/unverified, archive/restore, edit, delete, and import doctor licences.
  • After saving: Records appear in the document vault and expiry/attention summaries.

Organization & Facilities

  • Review departments, staff by role, wards/bed occupancy, asset totals, operating hours, and the holiday calendar.
  • Edit weekday/weekend opening times and 24/7 status, then save.
  • Add holiday Occasion and Date, then save the calendar.
  • Department/ward creation links lead to HRM/Clinical configuration rather than duplicating those forms.

System & Governance

  • Operational status: Set Available, Maintenance, or Emergency as offered.
  • Announcements: Enter Title and Message, choose Priority, audience/active module where available, and Pin to top. Publishing notifies the selected staff and adds the announcement to the list. Delete removes it.
  • The Governance Change Log displays configuration and access changes.

Audit Log

  • Search by action, resource, or actor ID; use the available action/resource/date filters.
  • Open an event to review its date, actor, action, resource, and safe before/after summary.
  • Audit history is read-only.

Data Retention

  • Retention fields: Appointments, Invoices, Lab Results, Pharmacy Records, and Audit Logs in days; Auto Archive Older Records.
  • Export controls: Allow CSV, Allow PDF, Require Approval Before Export.
  • Privacy controls: Mask Small Cohorts and Minimum Cohort Size.
  • After saving: The governance screen confirms the updated export/retention policy. Generated Analytics exports follow enabled format controls.

System Settings

  • Locale/display: Currency, currency detection mode, Locale, Timezone, and Date Format.
  • Scheduling: Appointment Slot Minutes, Queue Start Time, walk-ins, online booking, and appointment confirmation.
  • Patient access: Self Registration and branch selector where offered.
  • Notifications: Email notifications, SMS reminders, and related default channels.
  • After saving: Supported pages use the updated hospital-wide defaults.

Employment Templates

  • Required: Template Name and Employment Type.
  • Optional/default fields: Description, Monthly Salary, Monthly Chamber Rent, Doctor's Commission percentage/flat mode, Hospital Fee per Patient, In-Person Fee, Follow-up Fee, and Online Fee.
  • After saving: The template appears in Add Doctor and prefills employment/fee fields. Users can override values for an individual doctor. Edit or remove a template from this page.